These terms of use apply between you, the user of this website (including any sub-domains, unless expressly excluded by their own terms of use), and Drake & Sons Ltd, the owner and operator of this website.
Please read these terms of use carefully before you start to use our site. By using our site, you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
By accessing, using, browsing or booking on our site you agree that you have read, understood and agree to be bound by these Terms of Use and you agree to comply with all applicable laws, rules and regulations.
You may not transfer any of your rights under these Terms of Use to any other person. We may transfer our rights under these Terms of Use where we reasonably believe your rights will not be affected.
Our website (www.drakeandsons.co.uk) was built by thetechspert Ltd.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable for any disruption or non-availability of the website.
Any online facilities, tools, services or information that Drake & Sons Ltd makes available through the website are provided “as is” and on an “as available” basis. We give no warranty that the service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
Drake & Sons Ltd is under no obligation to update information on the website. Whilst Drake & Sons Ltd uses reasonable endeavours to ensure that the website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all users take responsibility for their own security, that of their personal details and their computers.
Drake & Sons Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the website including, but not limited to, any products and/or services available.
These Terms of Use shall continue to apply to any modified version of the website unless it is expressly stated otherwise.
All content included on this website, unless uploaded by users, is the property of Drake & Sons Ltd, our affiliates, or other relevant third parties. In these terms of use, ‘content’ means any text, graphics, images, audio, video, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this website, including any such content uploaded by users.
By continuing to use the website you acknowledge that such content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site will be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You may, for your own personal, non-commercial use only, do the following:
Retrieve, display and view the content on any device.
Print one copy of the content.
Download extracts for personal reference.
You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any content (digitally or printed) without the written permission of Drake & Sons Ltd.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our request, return or destroy any copies of the materials you have made.
You are responsible for any content you may submit via the website, including the legality, reliability, appropriateness, originality and copyright of any such content. You may not upload to, distribute or otherwise publish through the website any content that:
Is confidential, proprietary, false, fraudulent, libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable.
May constitute or encourage a criminal offence, violate the rights of any party or otherwise give rise to liability or violate any law.
May contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam”.
You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content.
You may not upload commercial content onto the website.
You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the you supply does not violate any provision of these terms of use and will not cause injury to any person; and that you will indemnify Drake & Sons Ltd for all claims resulting from content you supply.
You may not use the website for any of the following purposes:
In any way which causes, or may cause, damage to the website or interferes with any other person’s use or enjoyment of the website.
In any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order.
Making, transmitting or storing electronic copies of content protected by copyright without the permission of the owner.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.
In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
The content on our site is provided without any guarantees, conditions or warranties as to its accuracy. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. Nothing in these terms and conditions will:
Limit or exclude our or your liability for death or personal injury resulting from us or you, as applicable.
Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
Limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control. To the maximum extent permitted by law, Drake & Sons Ltd accept no liability for any of the following:
Any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities.
Loss or corruption of any data, database or software.
Any special, indirect or consequential loss or damage.
This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Drake & Sons Ltd or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them. Access to a linked site will be subject to that sites own terms and conditions, to which you should refer.
Use of this website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms of Use by this reference.
Use of content from this website must be credited to Drake & Sons Ltd.
You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation, take advantage of it, or is in any way a breach of the laws of England and Wales, or infringes any third party intellectual property rights. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
We do not permit our pages to be loaded into frames on your site. Our pages must load into a user’s entire window. Nor should you insert any graphic into, or play audio content over, Drake & Sons Ltd content, nor allow a pop-up to appear simultaneously with Drake & Sons Ltd content.
If we contact you to remove your links to Drake & Sons Ltd, you must do so immediately.
These Terms of Use may be varied by us from time to time. Such revised terms will apply to the website from the date of publication. Users should check our website policies regularly to ensure familiarity with the then current versions.
These Terms of Use, together with the Privacy Policy and Cookie Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the Terms of Use.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms of Use and no third party will have any right to enforce or rely on any provision of these Terms of Use.
If any court or competent authority finds that any provision of these Terms of Use (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms of Use will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.
If you have any concerns about material which appears on our site, please email us at: tony@drakeandsons.co.uk.
Drake & Sons Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
You use our website (tony@drakeandsons.co.uk)
You make enquiries via our website
Someone is interested in working with us
By using our website, you therefore consent to the collection and use of your personal information by us as detailed in this Privacy Policy.
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Drake & Sons Ltd
Our main trading address is: **********
We collect information from you:
When you make a booking
When you browse our website (see our Cookie Policy here)
When you leave feedback or a review
When you sign up to marketing emails
When you make a booking, you will be asked to submit personal information. We collect this information, so we can fulfil your booking and provide you with the best level of service.
When you make a booking, Drake & Sons Ltd collects information such as:
Your name
Your address
Your telephone number
Your email address (used for estimates, booking confirmation, and feedback emails)
Your billing information taken for deposits, or holding credit card information for use in the case of cancellations
Any comments/feedback you submit
Marketing preferences (whether you opt-in or opt-out)
When you access our website:
There is “Device Information” about your computer hardware and software that is automatically collected by Drake & Sons Ltd. This information can include:
Device type (e.g. mobile, computer, laptop, tablet)
Cookies
Operating system
IP address
Browser information (e.g., type, language, and history)
Access times
Settings
Referring website addresses
Other data about your device to provide the services as otherwise described in this policy
Location information (we may receive your generic location, such as city or neighbourhood)
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
Sending you service emails (estimates, booking confirmation, feedback and service reminders)
Improving our products and services
Sending marketing communications if you have opted in to receive them
We may use the information to customise the website according to your interests.
We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorised access or disclosure, alteration, or destruction. We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep your information secure, but, in the absence of negligence on our part we cannot be held liable for any loss if a third party procures unauthorised access to any data we hold.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the ‘Your Choices’ section of this Privacy Policy for details.
All information collected from users of this site is owned solely by “Drake & Sons Ltd”.
We only keep your personal data for as long as we have your permission to keep it, in order to use it as described in this Privacy Policy.
From marketing emails, whereby you have opted-in verbally, with our Call Centre, or digitally through our chosen e-marketing platform.
We may analyse your personal information to create a profile of your interests and preferences, so that we can contact you with information relevant to you.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties. Furthermore, you can change your marketing preferences at any time by contacting us by email at: tony@drakeandsons.co.uk.
You have a right to request a copy of the personal information that Drake & Sons Ltd holds about you and have any inaccuracies corrected. Any such requests should be made by email to: tony@drakeandsons.co.uk.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
We use customer feedback to develop and improve our services and may post your comments about our services on our feedback page. If you do not wish to have your comments posted on our website, please indicate your desire not to be included by appending the comments section.
Drake & Sons Ltd will occasionally update this Privacy Policy to reflect company and customer feedback. Drake & Sons Ltd encourages you to periodically review this statement to be informed of how Drake & Sons Ltd is protecting your information. This policy was last updated in May 2023.
Drake & Sons Ltd welcomes your comments regarding this Privacy Policy. If you believe that Drake & Sons Ltd has not adhered to this Privacy Policy, please contact us and we will aim to use commercially reasonable efforts to promptly determine and remedy the problem.
If you have a question or query in respect of the information collected on this website, please email us at: tony@drakeandsons.co.uk
To make this site work properly, we sometimes place small data files called cookies on your device. Like many other websites, we may use them to help you personalise your online experience.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Cookies will not specifically identify the user, collecting information such as:
Device type (e.g. mobile, computer, laptop, tablet)
Operating system
IP address
Browser information (e.g., type, language, and history)
Access times
Settings
Referring website addresses
Other data about your device to provide the services as otherwise described in this policy
Location information (we may receive your generic location, such as city or neighbourhood)
The information will be used internally for web site traffic analysis. However, we assume no responsibility for the security of this information.
This information helps us learn about the geographical distribution of our website visitors, and the technology they use to access our site. This information is never connected with the personal information you supply to us if you register with us as a customer.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: https://policies.google.com/privacy
The cookies we collect may be used for:
Essential website functionality
Enhancing the website performance
Website traffic analysis
Logging users’ actions
User identification
Behavioural advertising
You can block or restrict the use of cookies through your browser settings.
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